Welcome to Langport Surgery

Surgery Building

Engage Banner

 

More about Online Consultations

You can now contact the surgery online to tell us about your non emergency medical problem or ask an admin question. You can ask for help anytime, anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care. We would encourage patients to create an Engage Consult account (this option can be selected by clicking the image above), as you will be able to receive replies to your request online, rather than by phone.

 

Stop Press

Volunteering for Langport Surgery

Are you able help the surgery in these difficult times by volunteering to deliver medication or other support and you are not in the ‘at risk’ groups?

We aim to set up a WhatsApp group to communicate with our volunteers so you will need to have access to this app on a smartphone.

Volunteer Here
 

IMPORTANT NHS INFORMATION REGARDING CHANGES TO GP PRACTICE

Coronavirus (COVID-19)

In order to reduce the spread of Coronavirus, we are aiming to reduce the number of people coming into the practice and asking patients to book telephone consultations or to use our online consultation service above rather than coming into the surgery.  

APPOINTMENTS
DO NOT COME TO THE SURGERY IF YOU HAVE A COUGH AND/OR A TEMPERATURE

Patients with a cough AND/OR high temperature but otherwise feeling well should self-isolate for 7 days at home and look at the guidance on NHS 111 online

Patients with a cough AND/OR high temperature who are not feeling well should seek advice on NHS 111 online and if symptoms are severe you should dial ‘111’ for advice.

If you need an urgent appointment for anything other than Coronavirus you can book a telephone consultation by contacting reception or use our online consultation service. The clinician will decide if you need to be seen face to face.
For non-urgent appointments please use our online consultation service and register for an account. If you do not have internet access call reception on 01458 250464.

MEDICATION ORDERING
DO NOT COME INTO THE SURGERY IF YOU HAVE A COUGH AND/OR TEMPERATURE

Our dispensary team are working harder than ever to prepare your medication. Please bear with us and be kind to the team.
We are asking all patients to help us to assist the elderly and vulnerable patients by doing the following:

1. Please order your medication using the NHS APP or Patient Access. You can download the NHS app from any smartphone and you can verify your identity without coming to the surgery. If you don’t have a smartphone but you do have internet access you can use patient access. Log in or sign up to Patient Access. You will need to verify your identity with the reception team to register for this service.

2. ONLY IF YOU DO NOT HAVE INTERNET ACCESS OR A SMARTPHONE you can call the repeat line to order your medication. We are prioritising this for the elderly and vulnerable so please only use this line if you really have to. 01458 253253. Opening times for the repeat line are Monday-Friday 9.30-11am and 3-4.30pm.

3. PLEASE DO NOT request extra medication or request your medication early.  We are prescribing usual orders of ONE month and requests should be made no more than one week in advance.  Requests outside of this will not be processed to make ordering fair for all patients.

MEDICATION COLLECTION
DO NOT COME TO THE SURGERY IF YOU HAVE A COUGH AND/OR A TEMPERATURE

Medication will be available for collection 4 working days after the request has been made. Please do not call the surgery to check if your medication is ready. 

Ask someone to collect on your behalf if you have a cough and/or temperature. If this is not possible then we ask that you wait OUTSIDE THE SURGERY, in your car if possible and call the surgery on 01458 250464 to let our dispensary know that you are here and a member of the team will bring the medication outside to you. You will need to make payment over the phone first if applicable. A member of the Langport Surgery team will sign the back of your prescription as proof of collection. Please only follow this instruction on collecting medication if you have symptoms of a cough and/or temperature.

If you are well and collecting medication from the Surgery, we are asking that you pay by contactless methods wherever possible. A member of the Langport Surgery team will sign the back of your prescription for you to reduce risk.

MEDICATION DELIVERY - DISPENSING PATIENTS

We are working with the local Village Agent, Chris Wilkinson, to coordinate a medication delivery service. This service is ONLY for patients who are unable to collect their medication due to the coronavirus outbreak and who do not have family or friends who can collect for them. If you do have someone who is able to collect your medication on your behalf you should continue to ask for their help. 

If you will require delivery please let the dispensary team know when you order your medication.

If you would like to volunteer to help to deliver medication please complete the volunteer form at the top of this page. Your details will then be sent to Chris who will coordinate deliveries on specific days to different areas. 

Please note that all of these steps are subject to continuous review and may change. We will keep our patients as up to date as possible.

Thank you for your cooperation.

General advice to follow from Public Health England:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

Wash your hands often with soap and water for at least 20 seconds. Use a sanitiser gel if soap and water are not available.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid close contact with people who are unwell.

More information about Coronavirus

Somerset Mental Health Alliance 
(click image to enlarge)

 










 



Virtual Patient Participation Group

The Friends of Langport Surgery (FoLS) invite patients to join the Virtual Patient Participation Group. 

Would you like to have your say about the services provided at Langport Surgery but don't have the time to come to meetings?

See our Patient Group page if you would like more information or to join the group.

 

Cancer Diagnosis Research Project

July 2019 - We are currently taking part in a cancer diagnosis reseach project. The audit looks at patients diagnosed between January - December 2018 to understand patterns of cancer diagnosis for all cancer types across the UK. More information about the Cancer Diagnosis Research Project and Cancer Diagnosis Research Project FAQ.

 

Independent Medicines and Medical Devices Safety Review

The Independent Medicines and Medical Devices Safety Review (IMMDS) is investigating 3 medical interventions where patients have reported problems and suffered serious harm. These are pelvic mesh implants, Primodos and hormonal pregnancy tests, and sodium valproate (Epilim or Depakote). The Review wants to make sure any individual or family affected by these three interventions is aware of its work and can make contact or provide evidence.

The Independent Medicines and Medical Devices Safety Review Poster

 

Emergency Food Bank for local people in crisis

See the Emergency Food Bank Poster

 

Talking Cafe

Talking Cafe

A great opportunity for our community to access information,
advice and support at the Talking Cafe. Click the image 
for further information.

 

 

Improved Access - evening and weekend appointments

This is an initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments in this local area are:Springmead, Tawstock, Essex House, Church View, The Meadows and Summervale.

Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.

To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate and cover all the relevant information and consent that we need to before we book an appointment for you.

For more information about Improved Access visit our Improved Access page

 

General Data Protection Regulation (GDPR)

To learn more about the GDPR and how we use your information see our Privacy Policy.

 

My Diabetes My Way

This is a new service available for people with diabetes that is available across Somerset. See the My Diabetes My Way Leaflet

 

Important Information About Text Messaging

We are changing the way that we send our appointment reminders. You will no longer receive text reminders unless you complete and return a copy of our consent form. For more information, to submit an electronic form or print a copy of the consent form see our Text Reminder pageIMPORTANT - Tell us if you change your number or if your phone is lost or stolen.

 

Friends of Langport Surgery (FoLS) Lucky Numbers draw

Februarys Lucky Numbers are 1st - 70 , 2nd - 134, 3rd - 92. Congratulations to the winners and thank you to everyone that has entered to support the FoLS. Scroll down for more information and an application form.

Keep watching for the next draw numbers - Good Luck!

The Friends of Langport Surgery (FoLS) are a group of patients that support the surgery by; providing a voice for patient feedback, raise awareness on issues that affect the surgery and its patients, promote patient health education and fund raise for materials/events that benefit the patients of Langport Surgery.

Examples of these are the men’s health drop in evening, patient resuscitation educational session, the new automated surgery doors and monthly magazine subscription for the waiting room. FoLS current project is to buy a new piece of respiratory equipment.

The FoLS propose a monthly Lucky Numbers Club to provide a regular income to continue this important work as well as the chance to win cash prizes every month. This would be an annual subscription of £12.00 representing 12 monthly payments of £1.00 for one entry in the monthly draw. There will be no maximum so you can either have one entry or as many as you like.

Would you be interested in taking part in the proposed monthly Lucky Number Club? Please complete and return the application form to Langport Surgery and a member of the FoLS will contact you. Lucky Numbers details for an Application form and Rules.

 

General News and Information

IBS Webinars - Winners of the NHS England & NHS Digital AHP Digital Award for patients webinars 2018

Listen to expert dietitians, ask questions and download useful handouts all from the comfort of your own home. IBS Webinar Sheet . Webinars on IBS Frist Line Advice, Low FODMAP Diet, Newly Diagnosed Coeliac patients (or those that need a re-fresh), Coeliac Annual Review, Inflammatory Bowel Disease in Remission:Dietry Advice. Send an email to patient.webinars@nhs.net requesting an invitation to the next webinar from your own computer, tablet or mobile phone.

NHS England recommends Somerset dietician IBS webinars.

 

Self Help

Visit our self help treatments page for information, advice and leaflets on Back Pain, Eczema, Heartburn and indigestionFever in children, Constipation, HeadacheCoughAcne (spots), Sprains and strains, Sore throatUrine symptoms in men, Ear infectionCommon cold and Sinusitis

There is also a booklet called 'When should I worry?' which provides advice for parents and carers of children and a link to the 'patient' website where you will be able to search over 500 patient information leaflets as well as details of 2000+self-help/patient support groups and similar organisations.

 

Help us make more of your local NHS - Don’t stockpile medicines

Somerset Clinical Commissioning Group supports any GP practice that decides to reduce their prescribing of medicines which have limited clinical value or are more suitable for patients to buy for themselves. For more information see NHS Medicines for Self Care.

 

Named GP

Langport Surgery will ensure that there is a named accountable GP assigned to each patient. New patients will be allocated a GP at the time of registration.
Where patients express a preference for a particular GP the surgery will make every effort to accommodate this request. You may still choose to see any GP of your choice, as you currently do, even if they are not your named GP. If you would like to know who your named GP is please ask a member of our team.

 

Health Walks in South Somerset

For information on organised group walks, including pushchair friendly routes around the local area see the Health Walks leaflet.

 

Somerset Choices

Somerset Choices is a website that provides easy access to information and a directory of services, products, groups and events. These include care homes, help at home, mobility equipment, personal assistants, lunch clubs, exercise groups, breaks for carers and lots more. Somerset Choices allows people to make informed decisions about who supplies their care and aims to help people to help themselves stay independent, healthy and well. Somerset Choices website.

 

Patient Participation Group

Did you know we have a Patient Participation Group called the Friends of Langport Surgery (FOLS)?

Patient Group Page

 

If you need medical attention

'Choose' Well by choosing the right service. Further details can be found on the Choose Well leaflet.  The short video below is all about Choosing the Right Service.

 

Free Home Safety Visits

At Devon and Somerset Fire and Rescue Service we aim to keep communities safe by providing free help and advice to prevent fires occurring. The damage caused by a fire in the home has devastating consequences and many incidents we attend could have been easily prevented."
For more information on a free home safety visit click the link Home Safety Visits

 

Website AccessibilityFind us on FacebookFollow us on TwitterConditions and TreatmentsFind Local Services

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page