If you have a medical or administrative query you can contact the practice using our Online Consultations system. You can find the link to register or submit a query at the top left hand side of this page where it says 'Online Consultation'.
Please click here to see the patients guide to video consultations
How long until I hear back?
All medical queries are reviewed by a doctor you can expect a response on the same day in most cases. Replies for administrative queries are usually within 48 hours.
Improving continuity
It is much better if your usual doctor can help you if you have an ongoing issue. They will have a better understanding of your problem and history.
If your usual doctor is on leave we will direct your query to another member of the team. If you have submitted your query on a day your usual doctor is not normally in we will ask you to resubmit it on a day when they are able to help you, so please check the list of working days before submitting your query.
Home visits are for patients who are too ill or infirm to leave their home. If you need the doctor to visit you at home please complete an online consultation or telephone the Surgery on 01458 250464 before 10:30am and give the receptionist as much information as you can to help the doctor assess the urgency required.
See more information about evening and weekend appointments for patients of Langport Surgery.
When submitting a query using online consultations you can add details about your availability.
If you need medical help and your GP practice is closed, you can call the NHS 111 number. You can call 111 any time of the day. The call is free, from landlines and mobiles. When you call 111, an adviser will ask you questions to find out what's wrong and give you advice or direct you to the appropriate service.
If you don't speak English you can request an interpreter.
For health needs that are not urgent, you should call your GP.
If a health professional has given you a number to call for a particular condition, you should continue to use that number.
The NHS 111 number is currently only available in certain areas of England.
Where the service is not available you can call NHS Direct on 0845 4647
If you would like general health information or advice at any time you can phone NHS Direct by dialling 111.
If you need medical assistance after 6.30pm weekdays or at weekends or bank Holidays, you should telephone the OUT OF HOURS SERVICE on 111.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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